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18 ans d'experience

Competences

Airfreight import/export Dangerous goods handling Temperature‑controlled logistics Pharmaceutical freight management Supply chain optimization Process improvement Regulatory compliance Client relationship management Vendor management Team leadership Invoice and dispute resolution Operational analytics Business development Proposal writing Sales coordination

Experience

Business Development Manager

MOTION Supply Chain

2026-01 -

Support business development activities to strengthen company growth and market presence. Identify potential opportunities, develop new client relationships and coordinate sales activities. Prepare proposals, presentations and service information for client discussions. Follow up on leads, partnership opportunities and maintain professional communication with prospects.

Air Freight Supervisor

Expeditors International Cargo Co.

2012-11 - 2025-12

Acted as the primary customer contact for shipment information, incident handling, pricing requests and claims. Managed end‑to‑end shipment processes, ensuring compliance with international regulations and accurate cost/revenue capture. Analyzed operational exceptions, implemented process enhancements and resolved invoice disputes, improving efficiency and profitability. Provided guidance and training to junior team members and addressed supplier performance issues.

Langues

English

fluent

Arabic