Asset, Inventory and IT Assistant

About the role

The Asset, Inventory and IT Assistant will support Jhpiego’s MNCH‑N project in Burundi by managing physical assets, office supplies and providing first‑level IT assistance to staff. This role ensures that equipment and inventory are accurately tracked, available when needed, and that technology issues are resolved quickly to keep project operations running smoothly.

Key responsibilities

• Maintain accurate records of all organizational assets and inventory, including tagging, assignment, transfers, repairs, disposals and location changes.
• Monitor inventory levels of office supplies, set reorder points and initiate replenishment to prevent shortages.
• Conduct periodic asset verification and support annual physical inventory counts.
• Report and help resolve shortages, losses, damages or discrepancies.
• Provide first‑level IT support for computers, printers, mobile devices, internet connectivity and approved software.
• Configure, deploy, maintain and troubleshoot office technology equipment.
• Assist with user account setup, software installation and device configuration.

Required profile

• Experience in asset or inventory management, preferably in a project or humanitarian setting.
• Basic knowledge of IT support and troubleshooting.
• Strong attention to detail and ability to follow established procedures.
• Willingness to travel occasionally to provincial sites when required.

Required skills

• Microsoft Office (Word, Excel, PowerPoint)
• Outlook email client
• Microsoft Teams collaboration tool
• Computer hardware troubleshooting
• Printer maintenance and troubleshooting
• Mobile device configuration and support
• Internet connectivity troubleshooting